Last Updated: December 17, 2023

Thank you for shopping at Lystake. Please read our Refund, Return, and Cancellation Policy carefully.

1. Cancellation Policy:

Due to the customized nature of our print-on-demand products, we regret to inform you that we do not accept order cancellations once an order is placed. It is essential to thoroughly review your order before confirming your purchase. We encourage customers to conduct their own research and ensure absolute certainty about their product choices before making a purchase.

2. Return Policy:

We do not accept returns or exchanges for any of our products. However, in the unfortunate event that you receive a product in a tampered or damaged condition, we have a process in place to address such occurrences.

3. Refund Policy:

We strictly adhere to a no-refund policy. Once an order has been placed, no cancellations or refunds will be entertained under any circumstances.

For defective products received, we will promptly arrange an exchange for the damaged item. We kindly request you to follow the steps outlined below:

  1. Reporting an Issue:
    Please contact us immediately upon receiving the damaged or tampered product.
  2. Providing Photos:
    Within 7 days of receiving the order, send us clear photos of the damaged or tampered product.
  3. Replacement Process:
    Upon verification, we will assist you by replacing the damaged product with a new one. There will be no additional shipping charges for this exchange. Please note that we may require the return of the damaged product.

4. Contact Us:

If you have any questions or concerns about our Refund, Return, and Cancellation Policy, please do not hesitate to contact us at [email protected] or through our contact page.

By making a purchase on Lystake, you acknowledge that you have read, understood, and agreed to this policy.

Thank you for choosing Lystake!